The Problem
The City of Ekurhuleni needed a clear, single view of their customers. Disparate legacy systems and lack of a central data repository lead to significant loss of valuable and actionable insights.
Ntiyiso Business Consulting Solution
Ntiyiso Business Consulting helped Ekurhuleni develop and implement a new data governance framework capable of supporting the information in a technically sound and secure fashion while allowing us to analyse each database.
We consolidated and reconstructed the data into a single source. In this way, Ekurhuleni could access all information regarding their customers, optimising their processes and accessing valuable insights to boost overall organisational performance.
