Graduate Trainee Programme

Ntiyiso Consulting Group is an authentically African and globally wired management consulting firm delivering sustainable solutions across industries.
Our Graduate Trainee Programme is designed to develop young professionals through structured training, mentorship, and hands-on exposure across our business units.

Graduates will gain practical experience, build core professional skills, and receive guidance from experienced professionals to support their transition into the workplace.
The programme offers valuable exposure to a consulting and corporate environment and prepares participants for long-term career growth.

• Location: Midrand, Pretoria, Johannesburg


• Division: Ntiyiso Consulting Group


• Programme Type: Fixed-Term Contract


• Application Deadline: 31 August 2026

Available Streams

• IT Support


• Bid and Administrationl

Minimum Requirements

• Completed Bachelor’s Degree in a relevant field


• Strong academic foundation aligned to chosen stream


• Exposure to relevant tools or disciplines is advantageous

Key Attributes

• Proactive self-starter


• Results-driven and delivery focused


• Innovative and experimental mindset


• Strong emotional intelligence


• Ability to work under pressure


• Excellent communication skills

Technical Competencies

• Computer literacy (MS Word, Excel, PowerPoint, Outlook)


• Basic data capture, analysis, and reporting


• Attention to detail and accuracy


• Ability to follow procedures and meet deadlines


• Willingness to learn new systems and tools


• Basic problem-solving skills

Additional Requirements

• Valid driver’s license


• Minimum 2 years manual driving experience


• Willingness to travel when required


• Availability for extended hours based on business needs

Ntiyiso Consulting Group is an equal opportunity employer committed to diversity and inclusion.
All applications will be treated confidentially in line with the Protection of Personal Information Act (POPIA).

Key Account Agent

Ntiyiso Consulting Group is an authentically African and globally wired management consulting firm delivering sustainable solutions across major industries.
Through our subsidiaries, we empower institutions that enable Africa’s development.

The Key Account Agent is responsible for managing and recovering outstanding debt across high-value municipal accounts, including property rates and utility services.
This role involves field engagement, customer interaction, and negotiation of payment arrangements to support revenue recovery and improve collection performance.

• Location: Johannesburg


• Division: Ntiyiso Revenue Consulting


• Reporting Line: Team Lead: Field Services


• Contract Type: Performance-based Fixed-Term Contract


• Application Deadline: 31 August 2026

Key Responsibilities

• Conduct field visits to engage customers with overdue municipal accounts


• Verify account information and communicate payment options


• Manage a portfolio of high-value debtor accounts


• Monitor payment behaviour and implement recovery strategies


• Negotiate sustainable payment arrangements with customers


• Handle disputes, objections, and escalations professionally


• Capture and maintain accurate customer and account data


• Prepare reports on collection performance and trends


• Ensure compliance with municipal bylaws and credit control policies


• Collaborate with internal teams to optimise revenue recovery

Qualifications & Experience

• National Diploma or Bachelor’s degree in Commerce, Finance, Economics, Business Management, or related field


• 2–3 years’ experience in debt collection, revenue management, or account management


• Experience in customer engagement and payment negotiation


• Exposure to municipal accounts (rates or utilities) is advantageous


• Registration with a debt collection council is advantageous

Key Skills & Attributes

• Strong communication and negotiation skills


• Attention to detail and accuracy


• Ability to work under pressure and manage multiple tasks


• Results-driven and proactive mindset


• Customer-focused with professional conduct


• High level of integrity and confidentiality

Technical Competencies

• Knowledge of municipal credit control and debt collection policies


• Understanding of CRM systems (e.g. APT, Presence Suite)


• Ability to extract and interpret data from finance systems


• Strong time management and target management skills


• Proficiency in business English and other South African official languages

Working Conditions

• Field-based role with regular travel


• May require shift work and extended hours


• Performance-driven environment

Ntiyiso Consulting Group is an equal opportunity employer committed to diversity and inclusion.
All applications will be treated confidentially in accordance with the Protection of Personal Information Act (POPIA).

Team Lead: Field Services

Ntiyiso Consulting Group is an authentically African and globally wired management consulting firm delivering sustainable solutions across major industries.
Through our subsidiaries, we empower institutions that enable Africa’s development.

The Team Lead: Field Services supervises the day-to-day delivery of high-value debt collection and technical credit control operations in the field.
This role manages Key Account Agents and Field Technicians, ensuring effective revenue recovery, compliance with municipal policies, and improved client cash flow performance.

• Location: Arcadia, Pretoria


• Division: Ntiyiso Revenue Consulting


• Reporting Line: Call Centre Manager


• Direct Reports: Key Account Agents, Field Technicians


• Contract Type: Fixed-Term Contract


• Application Deadline: 30 July 2026

Key Responsibilities

• Manage and coordinate daily field operations and team activities


• Develop and implement timelines to achieve collection targets


• Conduct performance management and quarterly reviews


• Oversee delivery of notices, disconnections, and reconnections


• Supervise scheduling and routing of field activities


• Ensure compliance with municipal credit control policies


• Support Key Account Agents in managing high-value debtor accounts


• Resolve escalated customer queries and account issues


• Monitor operational performance and implement improvements


• Prepare and present performance and operational reports

Qualifications & Experience

• National Diploma or Bachelor’s degree in Commerce, Finance, Economics, Business Management, or related field


• Minimum 5 years’ experience in debt collection, customer service, or call centre operations


• Alternatively, 5 years’ experience in meter reading or credit control enforcement in a municipal environment


• Experience managing teams in a field operations environment is advantageous

Key Skills & Attributes

• Proactive self-starter with strong leadership ability


• Results-driven and delivery focused


• Strong emotional intelligence and communication skills


• Ability to work under pressure


• High level of integrity and accountability


• Customer-focused with professional conduct

Technical Competencies

• Knowledge of municipal credit control and debt collection policies


• Understanding of CRM systems and practices


• Technical knowledge of electricity systems and meter functionality


• Strong negotiation and problem-solving skills

Additional Requirements

• Valid driver’s license


• Minimum 2 years’ manual driving experience


• Willingness to travel


• Availability for extended hours and shift work when required

Working Conditions

• Field-based operational role


• May require overtime and shift work


• Performance-driven environment

Ntiyiso Consulting Group is an equal opportunity employer committed to diversity and inclusion.
All applications will be treated confidentially in accordance with the Protection of Personal Information Act (POPIA).

Bid Office Administrator

Ntiyiso Consulting Group is an authentically African and globally wired management consulting firm delivering sustainable solutions across major industries.
Through our subsidiaries, we empower institutions that enable Africa’s development.

The Bid Office Administrator plays a critical role in supporting the bid management function by coordinating the preparation, administration, and submission of tenders and proposals. This role ensures that bid documentation is accurate, compliant, professionally presented, and submitted within required deadlines while supporting continuous improvement of bid management processes.

• Location: Waterfall, Midrand


• Division: Corporate Services


• Reporting Line: Bid Manager


• Contract Type: Fixed-Term Contract


• Application Deadline: 31 August 2026

Key Responsibilities

• Coordinate the preparation, formatting, and submission of bids, tenders, and proposal documents


• Maintain an organised bid library containing templates, standard documentation, and previous submissions


• Monitor tender opportunities and track submission deadlines


• Coordinate with internal stakeholders to ensure timely completion of bid requirements


• Review and proofread bid documents for accuracy, consistency, and compliance


• Ensure all submissions comply with client requirements, procurement regulations, and company standards


• Maintain document version control and accurate record-keeping throughout the bid process


• Liaise with sales, finance, legal, technical, and operational teams to obtain required bid information


• Schedule and coordinate bid review meetings and submission planning sessions


• Maintain a database of submitted bids, monitor success rates, and prepare bid performance reports


• Support post-tender evaluations and continuous improvement of bid management processes

Qualifications & Experience

• Bachelor’s Degree in Business Administration, Communications, Commerce, or a related field (preferred)


• Minimum 2 years' experience in bid administration, tender management, proposal coordination, or a similar role


• Experience using bid management software or CRM systems will be advantageous


• Knowledge of procurement processes and tendering procedures


• Understanding of legal and compliance requirements relating to bid submissions


• Strong business report writing skills

Key Skills & Attributes

• Excellent organisational and administrative skills


• Exceptional attention to detail and accuracy


• Strong time management and ability to manage multiple deadlines


• Excellent written and verbal communication skills


• Strong stakeholder engagement and relationship management abilities


• Ability to work collaboratively across multiple departments


• Professional, proactive, and able to handle confidential information with discretion

Technical Competencies

• Advanced proficiency in Microsoft Excel, Word, and PowerPoint


• Experience with bid management software or CRM platforms


• Strong document formatting and editing skills


• Knowledge of procurement regulations and tender compliance requirements


• Ability to interpret tender documentation and coordinate submission requirements

Working Conditions

• Office-based role with occasional travel when required


• May be required to work extended hours during tender submission periods


• Fast-paced, deadline-driven environment

Ntiyiso Consulting Group is an equal opportunity employer committed to diversity and inclusion.
All applications will be treated confidentially in accordance with the Protection of Personal Information Act (POPIA).

PR & Website Senior Analyst

Ntiyiso is an authentically African and globally wired management consulting firm delivering sustainable solutions across major industries.
Through our subsidiaries, we empower institutions that enable Africa’s development.

The PR & Website Senior Analyst is responsible for driving thought leadership, public relations, media engagement, website management, and digital performance reporting across Ntiyiso and its subsidiaries. The role combines strategic communications, public relations, content development, website oversight, analytics reporting, and team leadership to strengthen brand visibility, thought leadership, and market presence.

• Location: Midrand, Gauteng


• Division: Marketing


• Contract Type: Full-Time

Key Responsibilities

• Develop and manage thought leadership content strategies for Group executives and subsidiary leadership teams


• Research, write, edit, and secure placement of opinion pieces, articles, case studies, white papers, and executive thought leadership content


• Build and maintain relationships with journalists, media houses, industry bodies, and key stakeholders


• Identify and secure media, speaking, panel discussion, and conference opportunities for executives and subject matter experts


• Plan and coordinate webinars, knowledge-sharing initiatives, and thought leadership campaigns


• Develop and implement public relations strategies aligned with Group and subsidiary business objectives


• Draft and manage press releases, media statements, newsletters, speeches, and corporate communications


• Monitor media coverage, public sentiment, and brand reputation, providing recommendations and performance reports


• Support crisis communication activities and reputation management initiatives


• Develop and facilitate media training programmes for executives and senior consultants


• Manage website content, updates, and optimisation to ensure alignment with brand standards and business objectives


• Oversee website performance, user experience, SEO initiatives, and digital content publishing schedules


• Manage relationships with web development, media, and public relations service providers


• Track and report on thought leadership, public relations, and website performance using analytics and performance dashboards


• Prepare monthly and quarterly reports, insights, and recommendations for management


• Supervise, coach, and quality-assure the work of junior team members, interns, and external agencies


• Support broader Group marketing campaigns, events, and communications initiatives

Qualifications & Experience

• Bachelor’s Degree in Communications, Journalism, Public Relations, Marketing, Humanities, or a related field


• Minimum 6–8 years' experience in public relations, communications, thought leadership, corporate communications, or digital marketing


• Proven experience managing media relations, content development, and corporate communications programmes


• Experience managing website content, digital platforms, and performance reporting


• Experience supervising junior team members, freelancers, or external agencies will be advantageous


• Strong copywriting, editing, and content development skills


• Knowledge of SEO principles, website content management, and digital marketing best practices


• Experience using digital analytics and reporting tools such as Google Analytics and similar platforms


• Proficiency in Microsoft Office, including Word, PowerPoint, and Excel


• Experience with tools such as HubSpot, WordPress, Canva, Adobe Creative Suite, Meltwater, SurveyMonkey, Tableau, or similar platforms will be advantageous

Key Skills & Attributes

• Excellent written and verbal communication skills


• Strong copywriting, editing, and storytelling abilities


• Strong stakeholder engagement and relationship management skills


• Excellent presentation and public speaking skills


• Strong strategic thinking and project management capabilities


• Ability to manage multiple projects, deadlines, and stakeholders effectively


• Strong analytical and reporting skills


• High attention to detail and commitment to quality


• Ability to work independently and collaboratively in a fast-paced environment

Technical Competencies

• Proficiency in WordPress and website content management systems


• Working knowledge of SEO principles and digital content optimisation


• Experience with Google Analytics and digital performance reporting tools


• Proficiency in Microsoft Word, PowerPoint, and Excel


• Experience with HubSpot, Canva, Adobe Creative Suite, Meltwater, SurveyMonkey, Tableau, or similar platforms will be advantageous


• Strong content development, editing, and digital publishing capabilities

Working Conditions

• Office-based role in Midrand, Gauteng


• May require occasional travel for media engagements, events, conferences, and stakeholder activities


• May require extended hours when supporting major campaigns, events, or media activities


• Fast-paced environment requiring strong prioritisation and deadline management

Ntiyiso is an equal opportunity employer committed to diversity and inclusion.
All applications will be treated confidentially in accordance with the Protection of Personal Information Act (POPIA).

Manager: Revenue Management Consulting (Project Manager)

Ntiyiso is an authentically African and globally wired management consulting firm delivering sustainable solutions across major industries.
Through our subsidiaries, we empower institutions that enable Africa’s development.

The Manager is accountable for the leadership and end-to-end delivery of consulting projects across the Revenue Operations and Recovery Business Units. The role integrates project management, management consulting, client relationship management, financial and commercial oversight, risk management, and team leadership to ensure that engagements achieve agreed-upon outcomes, enhance client performance, and deliver sustainable value. The Manager acts as the key delivery interface between the Associate Partner, Senior Manager, consulting teams, clients, and specialist support functions, ensuring effective collaboration, disciplined execution, optimal resource utilisation, and the achievement of project objectives

• Location: Various Locations Across South Africa


• Division: Revenue


• Contract Type: Fixed Term

Key Responsibilities

• Project Planning and Delivery


• Consulting and Client Delivery


• Project Financial and Commercial Management


• People and Resource Management


• Business Development and Client Growth


• Risk, Governance and Quality


• Performance Management and Reporting


• Innovation and Continuous Improvements

Qualifications & Experience

• Bachelor’s degree or equivalent NQF Level 7 qualification in Business Management, Economics, Accounting, Public Management, Engineering, Operations Management, Project Management or another relevant field


• A postgraduate qualification at NQF Level 8 or higher in Management, Business Administration, Finance, Economics, Project Management, Public Management, Engineering, Strategy or a related field is strongly preferred and will provide a competitive advantage


• Minimum 10 years’ relevant professional experience, with at least 3 years of progressive project management experience in management consulting, advisory, operations, or professional services


• Demonstrated experience managing projects from mobilisation through implementation and close-out


• Proven experience managing multidisciplinary project teams


• Experience managing project scope, schedules, resources, budgets, risks and deliverables


• Experience preparing and managing project budgets and monitoring project financial performance


• Experience preparing project performance reports for management and clients


• Experience managing senior client and stakeholder relationships


• Experience working in complex organisational environments involving multiple stakeholders


• Experience in management consulting will be highly advantageous


• Experience in revenue management, revenue enhancement, debt management, financial sustainability or operational improvement will be advantageous


• Demonstrated experience in business process improvement and implementation projects


• Experience supporting proposals, tenders, business development or expansion of existing client engagements will be advantageous

Key Skills & Attributes

• Project Planning, Execution and Delivery Management


• Management Consulting and Client Relationship Management


• Stakeholder Engagement and Team Leadership


• Financial, Commercial and Budget Management


• Risk Management, Governance and Quality Assurance


• Business Process Improvement and Operational Excellence

Technical Competencies

• Project and Programme Management Principles


• Management Consulting and Advisory Methodologies


• Project Financial Management and Commercial Principles


• Revenue Management and Revenue Optimisation


• Risk Management and Project Governances


• Business Process Improvement

Working Conditions

• Lead the planning and implementation of complex management consulting projects


• Manage senior client and stakeholder relationships


• Manage project delivery against agreed scope, time, budget, quality and client expectations


• Independently manage complex projects while operating within the strategic direction and oversight of the Associate Partner

Ntiyiso is an equal opportunity employer committed to diversity and inclusion.
All applications will be treated confidentially in accordance with the Protection of Personal Information Act (POPIA).