The Problem
The City of Tshwane’s Housing Company (THC) still worked with an informal organisational structure with unclear reporting lines, business processes, and clear job profiles and descriptions.
Ntiyiso Consulting Group Solution
NBC eagerly tackled the challenge of providing THC with an efficient and comprehensive organisational design, including strategies to increase social housing service delivery efficacy. We also created precise processes, job profiles, and scorecards for senior management, enabling them to evolve into a more robust, purpose-aligned organisation.
