Empowering Institutions that enable Africa’s development

Call us: (010) 261-5100

Revenue Consulting

Completeness of Revenue

Expertise

Capture Every Rand Owed Across the Value Chain

Revenue completeness is the foundation of financial sustainability for any public entity. Ntiyiso Consulting helps clients identify and close gaps across every stage of the revenue cycle, ensuring that all billable services are accurately metered, billed, and collected.

Revenue Management and Value Chain Operations Support
We provide end-to-end support across the revenue management value chain, embedding operational discipline and performance systems that improve revenue yield. This includes process assessments, system optimisation, and hands-on implementation support.
Metering Effectiveness
Accurate metering is the starting point of revenue collection. We assess meter infrastructure, identify non-functional or bypassed meters, and implement corrective programmes to ensure that consumption is accurately measured and recorded. This directly reduces revenue losses caused by unmetered supply.
Credit Control
Effective credit control reduces the risk of debt accumulating beyond recoverable levels. We design and implement credit control policies, escalation frameworks, and customer contact protocols that are firm, fair, and legally compliant. Our approach balances revenue protection with customer service obligations.
Bill Presentment & Payments
A bill that is not received or not understood will not be paid. We review billing system outputs, statement design, and delivery channels to improve bill accuracy, readability, and reach. Where needed, we support the rollout of digital and multi-channel payment options to reduce friction in the payment process.
Debt Management
Unmanaged debt erodes municipal finances and undermines service delivery. NRC assists clients in developing structured debt management strategies, including debt classification, aged debt analysis, write-off policy development, and targeted recovery campaigns for different debtor segments.

Insights

Our work is grounded in experience, but shaped by insight. We combine data, field expertise, and a deep understanding of the public and economic landscape to surface the patterns that matter.

Proven Impact. Measurable Results.

Experience

Our experience is defined by delivery. Across municipalities, state entities, and development-focused organisations.

Revenue Enhancement and Operational Support, City of Tshwane Metropolitan Municipality
The City of Tshwane engaged Ntiyiso Revenue Consulting to restore revenue integrity, improve billing accuracy, strengthen credit control, and enhance cash collection across its entire…
Revenue Enhancement and Operational Support, City of Tshwane Metropolitan Municipality
Revenue Management and Value Chain Operations Support, City of Ekurhuleni
Accurate billing is the prerequisite for effective revenue collection. Ntiyiso Revenue Consulting was engaged to address systemic inefficiencies in the City of Ekurhuleni's revenue management…
Revenue Management and Value Chain Operations Support, City of Ekurhuleni
Debt Collection Services, City of Ekurhuleni Metropolitan Municipality
Ntiyiso Revenue Consulting partnered with the City of Ekurhuleni Metropolitan Municipality to tackle one of South Africa's most persistent local government challenges: revenue leakage through…
Debt Collection Services, City of Ekurhuleni Metropolitan Municipality

Our Team

Our strength lies in our people. A multidisciplinary team of advisors, analysts, and implementation specialists who bring deep sector experience and a shared commitment to delivering results.

Managing Director: Revenue Consulting

Thabiso Ndebele

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Contact Us!

Head Office:
2nd Floor, Block G, Hertford Office Park, 90 Bekker Rd, Vorna Valley, Midrand, 2196

KZN Office:
Unit 04 Upper Basement, Skye Development, Umhlanga Ridge, Umhlanga 4319

Email:
info@ntiyisoconsulting.co.za

New Business:
(010) 261-5100

PR Contact:
comms@ntiyisoconsulting.co.za

Career enquiries:
careers@ntiyisoconsulting.co.za

Mon – Fri: 8.00am – 17.00pm
Holidays : Closed