Ntiyiso Consulting group chief advisor Andisa Ramavhunga has emphasised the importance of ‘processing’, saying is a key to the success of any business.
Ramavhunga indicates that processing allows businesses to have an upper hand against their competitors.
He pointed out some of the state-owned entities that are failing to deliver services due to processing issues.
“Processing problems are besieging what I call SOEs or the social security net companies,” explains Ramavhunga.
“The recent one is the National Student Financial Aid Scheme (NSFAS) with students not able to begin their studies this year because of funding. Their applications have not been processed.”
Ramavhunga says processing is a very critical element of any organisation.
“Processing is at the heart of everything at any organisation,” he adds.
Ramavhunga says among other key factors businesses need to consider in order to be successful include customers, location, turnaround times and cost of operating.
With the Covid-19 pandemic having a negative impact on small and medium-sized businesses, Ramavhunga says it has also brought opportunities for some businesses.
“There’s a number of businesses that have closed down – which obviously is not a good thing, but that creates an opportunity for others who are still in the space.”
He adds that the pandemic has had both negative and positive effects on the market.