Apply To an Open Position

You can download the detailed vacancies for open positions below. Please pay special attention to the instructions on the brief document, as we won’t accept applications that don’t follow the listed instructions. We’d like to give all applicants a fair opportunity, which is why the process laid out within the vacancy brief is mandatory for all prospective Ntiyiso Atoms.

Vacancy: Credit Control Consultant

DATE POSTED: 11 August 2022

CLOSING DATE: 19 August 2022

OVERVIEW:

Credit Control is a critical solution for Municipalities. The Credit Control Consultants’ job purpose it to therefore perform day-to-day credit control contractor monitoring, analysis & reporting. This role is in line with Ntiyiso Consulting’s operational excellence standards, procedural compliance, and customer experience expectations. The detailed key activities for the role are as follows:

• Implement credit control procedures and policies that ensure timely payments while maintaining a high level of customer support
• Reconciling complex accounts that have been escalated from the accounts receivables and debt collection teams
• Monitoring debtor balances to ensure a reduction in debtors
• Ensuring credit and collection policies and procedures are followed within your team

Vacancy: Data Analyst

DATE POSTED: 10 August 2022

CLOSING DATE: 19 August 2022

OVERVIEW:

Create and deliver data-driven measurement, insights, and analyses to provide value to a portfolio/business area, by gathering, validating, integrating, structuring, documenting, presenting and interpreting data. The role requires professional experience in analytical programming, wrangling, analysis, and reporting on complex data sets to draw conclusions from them to inform the decision-making process at a management level.

Vacancy: Contact Centre Debt Collection Team Lead

DATE POSTED: 10 August 2022

CLOSING DATE: 19 August 2022

OVERVIEW:

A Contact Centre Team Leader supervises the day-to-day delivery of the contact centre processes and services. The team provides a customer service experience for customers needing assistance regarding their municipality accounts in line with Ntiyiso Consulting’s operational excellence standards, procedural compliance and customer experience expectations. In addition, the Team Leader oversees the financial information analysis to make appropriate repayment agreements for customers with delinquent accounts. The main goal is to improve the cash position and reduce the debt book of the clients.

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