Organisational Design – City of Tshwane’s Housing Company Tshwane (HCT)


HCT had an informal organisational structure with unclear reporting line. The company lacked formal business process; and furthermore, the organisation had no job profile for most positions.

Ntiyiso Solution

Ntiyiso Consulting has successfully completed an organisational design (OD) study for the City of Tshwane’s Housing Company Tshwane (HCT). The exercise also included a turnaround strategy for the company to effectively deliver the social housing services to the citizens of Tshwane. The project also included the development of Job profiles, business processes and balanced scorecards for senior management.

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