WHAT WE DO


Ntiyiso Consulting - a premier Management Consulting firm, offers organisational improvement serves at all the four levels of an organisation’s hierarchy, namely; Governance, Strategy, Operations and Support. The service offering is across organisational functions, which include Leadership and Management, (Core) Operations, and the three support functions namely; Finance, Human Resource (HR) and Information Technology (IT).

Ntiyiso Consulting service offering includes the following:

GOVERNANCE & STRATEGY PRACTICE

The GOS Practice renders holistic organisational improvement interventions resulting in increased productivity and sustainable profitability.


REVENUE MANAGEMENT & ENHANCEMENT PRACTICE

Ntiyiso Consulting is a leader in revenue management and enhancement consulting. Ntiyiso Consulting has worked with a number of municipalities, and was instrumental in devising and implementing groundbreaking strategies, which have resulted in a turnaround of the revenue generation. The RME Practice assists organisations to realise completeness of revenue, elimination of revenue leakages and increased revenue from existing and new sources.

Ntiyiso Consulting has a wealth of knowledge and experience in Revenue Management. Revenue Management involves:
• Improvement of internal processes based on best practice policies and procedures
• Accuracy of master data for customer, meter and services rendered by the municipality
• Seamless flow of information across the revenue value chain
• Integration of the value chain and stakeholders to ensure that there are no breakages, inefficiencies and redundancies

Ntiyiso Consulting has comprehensive understanding and proven track record in delivering world-class revenue enhancement solutions. Revenue enhancement involves realisation of more revenue as a result of:
• Completeness of revenue which is as a result of billing all services and collection of revenue in full and on time
• Elimination of revenue leakages by addressing illegal connections, under billing and under pricing (tariff setting)
• Increase coverage (new unconventional sources of revenue)

Ntiyiso Consulting offers comprehensive revenue management and enhancement solutions, from strategic engagements, to implementation and monitoring of impact. Ntiyiso Consulting covers the revenue value chain, starting with developing of tariffs and review of valuation rolls of properties, billing of metered and non-metered services, credit control, right across to debt collection. Ntiyiso Consulting deploys methodologies such as the Revenue Recovery & Continuous Improvement©, the Truth Table © and Revenue Value Chain Integrator©.