Housing Company Tshwane

Project details

  • Date

     November 2, 2014

  • Client

     Housing Company Tshwane

  • Task

     Review, Design principles, Target operating model, Detailed organisation design, Job descriptions, Transition plan


In keeping with the Housing Act 107 of 1997, which states, inter alia, that institutional housing subsidies may not be administered by a local authority, Housing Company Tshwane (HCT) was established in 2001 to assist the City Of Tshwane (CoT) to implement its institutional housing programme in general, and Social Housing in particular. HCT is responsible for the development, ownership and management of affordable rental housing stock for households earning between R1 500 and R7 500 within Tshwane Metro. However, since inception HCT’s growth has been stalled, with the social housing institution initially managing 1340 units (spread across the Eloff, Kruger Park and Schubart Park estates), but now being limited to managing one building with 91 units, generating not more than R 3 million in revenue per annum. In an attempt to turn the company around, the board deemed it necessary to review and redesign the organisation.
Against this background, Ntiyiso Consulting was chosen as the preferred service provider to conduct the review and redesign process.


In carrying out a study of the organisation, Ntiyiso Consulting proposed an approach which was based on six key elements constituting the following:

  • as-is review
  • design principles
  • target operating model
  • detailed organisation design
  • job descriptions
  • the transition plan
The above elements were methodically delivered using our special methodology in which they were combined into work packages (i.e. phases) with stages and gates to allow for governance (i.e. approvals, syndication with HCT staff, alignment and management of scope). The phased approach is guaranteed to ensure that the objectives of the engagement are reliably met and that all challenges and business needs are addressed effectively in the proposed solution(s). Each phase has a specific purpose and deliverable that acts as guidelines for the progress made.