Client Services / Operations/ Operations
Service
Key Project Activities
Deliverables

Business process management

Ntiyiso Consulting helps clients achieve world-class operations. Blending strategic thinking with hands-on practicality, we work to develop and implement process improvement strategies that solve our clients’ most critical problems that hamper on time and reliable delivery

  • Identify customer requirements
  • Map current processes
  • Test process
  • Conduct benchmarking
  • Redesign process
  • Align resources and systems
  • Plan Implementation
  • Pilot system
  • Documented As-Is process
  • Process improvement opportunities
  • Re-designed process
  • Implementation plan

 

Case study

KZN DoT